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Incident Management

What does Incident Management?

The term Incident Management (German: Störungsmanagement) describes the process of detecting, handling, and resolving a security incident (English: incident) or an operational disruption. This involves various issues, such as errors in the IT infrastructure or external attacks (Cybersecurity) and, with regard to data protection law, therefore primarily about dealing with or preparing for data breaches and, if necessary, reporting them (Art. 33, 34 GDPR).

Practical example

One company uses Incident Management to personal data through Technical and organizational measures to protect against unauthorized access.