{"id":41240,"date":"2025-09-23T00:40:21","date_gmt":"2025-09-22T22:40:21","guid":{"rendered":"https:\/\/2b-advice.com\/glossary\/incident-management\/"},"modified":"2025-09-25T17:42:17","modified_gmt":"2025-09-25T15:42:17","slug":"gestion-des-incidents","status":"publish","type":"glossary","link":"https:\/\/2b-advice.com\/fr\/glossary\/incident-management\/","title":{"rendered":"Gestion des incidents"},"content":{"rendered":"

Gestion des incidents<\/h1>\n

Qu'est-ce que la gestion des incidents ?<\/strong><\/p>\n

Le terme Incident Management (en fran\u00e7ais : gestion des incidents) d\u00e9crit le processus de d\u00e9tection, de traitement et de r\u00e9solution d'un incident de s\u00e9curit\u00e9 (en anglais : incident) ou d'une perturbation de l'exploitation. Il s'agit de diff\u00e9rentes choses, telles que des erreurs dans la structure informatique ou des attaques de l'ext\u00e9rieur (cybers\u00e9curit\u00e9) et, en ce qui concerne la l\u00e9gislation sur la protection des donn\u00e9es, il s'agit donc en premier lieu de la gestion ou de la pr\u00e9paration aux pannes de donn\u00e9es et, le cas \u00e9ch\u00e9ant, de leur notification (articles 33, 34 du RGPD).<\/p>\n

Exemple pratique<\/h2>\n

Une entreprise utilise la gestion des incidents pour prot\u00e9ger les donn\u00e9es personnelles contre tout acc\u00e8s non autoris\u00e9 gr\u00e2ce \u00e0 des mesures techniques et organisationnelles.<\/p>","protected":false},"excerpt":{"rendered":"

Le terme Incident Management (en fran\u00e7ais : gestion des incidents) d\u00e9crit le processus de d\u00e9tection, de traitement et de r\u00e9solution d'un incident de s\u00e9curit\u00e9 (en anglais : incident) ou d'une perturbation de l'exploitation. Il s'agit de diff\u00e9rentes choses, telles que des erreurs dans la structure informatique ou des attaques de l'ext\u00e9rieur (cybers\u00e9curit\u00e9) et, en ce qui concerne la l\u00e9gislation sur la protection des donn\u00e9es, il s'agit donc en premier lieu de la gestion ou de la pr\u00e9paration aux pannes de donn\u00e9es et, le cas \u00e9ch\u00e9ant, de leur notification (articles 33, 34 du RGPD).<\/p>","protected":false},"author":1,"featured_media":0,"menu_order":0,"template":"","meta":{"footnotes":""},"class_list":["post-41240","glossary","type-glossary","status-publish","hentry"],"yoast_head":"\nIncident Management - Ailance<\/title>\n<meta name=\"description\" content=\"Incident Management einfach erkl\u00e4rt: Definition, rechtliche Grundlage & Praxis \u2013 DSGVO\u2011Bezug. 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